Shipping policy


This document sets out the shipping policy that applies to customers who make a purchase at www.saanjhstudio.in.
 If you have any questions, please contact our customer service team at +91-8089990840 or designssaanjh@gmail.com.

 

 

Shipping Options & Delivery Costs

We offer various shipping options, and you will be asked to select your preferred shipping method at checkout.
 Shipping costs are calculated based on the delivery location, package weight, and courier service selected.

 

 

Order Processing Time

All orders placed before 2 PM (Monday to Friday) are processed and dispatched on the same day.
 Orders placed after 2 PM will be dispatched on the next business day.

Please note:

  • Orders placed on weekends or public holidays will be dispatched on the next working day.

  • You will receive an email confirmation once your order has been shipped.

 

 

Delivery Time

  • Within India: Standard delivery takes approximately 3–7 business days, depending on your location and courier service.

  • International Orders: Delivery times vary depending on the destination and shipping provider.

We aim to deliver your order as quickly as possible, but delivery times may vary due to courier delays, holidays, or other unforeseen factors.

 

 

Delivery Address & P.O. Boxes

Please ensure that your delivery address is accurate and complete at the time of placing the order.
 Once an order is confirmed, we are unable to modify the delivery address.
 Kindly note that we do not ship to P.O. boxes.

 

 

International Orders

Your package may be subject to import duties and taxes levied once a shipment reaches your country.
 You, as the customer, are responsible for paying those fees.

We recommend checking with your local customs office before placing an international order, as these fees can vary and may be significant.
 SAANJH Studio is not responsible for delays caused by customs clearance or any additional charges imposed during international delivery.

 

 

Tracking Your Order

Once your order has been dispatched, we will send you a shipping confirmation email with your tracking details.
 You can track your package directly on the courier’s website using the provided tracking number.

 

 

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase.
 Please refer to our Refund and Return Policy for detailed information about our return, exchange, and refund process.

 

 

Contact Us

SAANJH STUDIO
 First Floor, Thacheath Building,
 Tripunithura, Ernakulam – 682301, Kerala, India.
 Phone: +91-8089990840
 Email: designssaanjh@gmail.com
 Website: www.saanjhstudio.in